Shipping policy


At CHARAXTER, we are committed to delivering your order securely and on time.

Order Processing

  • Orders are processed within 1–3 business days, excluding weekends and holidays.

  • Once shipped, you will receive a confirmation email with tracking information.

Shipping Destinations

  • We ship to all 50 states of the United States of America.

  • All orders are shipped from Laguna Hills, California, USA.

Shipping Times

Estimated delivery times after dispatch:

  • United States: 3–7 business days

Delivery times may vary due to customs processing, carrier delays, or high-demand periods.

Shipping Costs

  • We offer free US shipping
  • Customers can pay extra for expedited, or faster shipping (calculated at checkout).

Tracking

  • All shipments include a TRACKING ID.

  • Tracking details will be sent via email once your order ships.

Delays, Lost, or Stolen Packages

  • CHARAXTER is not responsible for delays caused by shipping carriers or customs.

  • If a package is marked as delivered but not received, please contact the carrier directly. For additional support, email info@charaxter.com.

Address Accuracy

  • Customers are responsible for providing an accurate shipping address.

  • CHARAXTER is not liable for orders shipped to incorrect addresses.

Contact

For shipping-related inquiries:
📩 info@charaxter.com